Bk99com Terms and Conditions
— Know Everything, Clearly

1 General Terms

Bk99com (bundles.bk99com.onl) is an online gaming platform providing entertainment gaming services for users in Bangladesh. These Terms and Conditions form a legal agreement between bk99com and its users.

By using this platform, you confirm that you are at least 18 years of age and are using this service of your own free will and sound mind. Use of this platform by minors is strictly prohibited and is one of our most firmly enforced rules.

Bk99com reserves the right to update these Terms and Conditions at any time. Registered users will be informed of changes wherever possible. Continued use of the service after any update constitutes acceptance of the revised terms.

• These Terms and Conditions are applicable in English and have been prepared in accordance with the laws of Bangladesh.
• In the event of any dispute, the decision of bk99com's authority shall be considered final.
• Users may not hold more than one account.
• Any form of fraudulent activity may result in account closure.

2 Account Register

To register at bk99com, you must provide accurate and complete information. Accounts created with false information will be closed and deposited funds may be forfeited. A valid mobile number and a bKash or Nagad account are required for registration.

Each person may only open one account. Attempting to create multiple accounts from the same device, IP address, or mobile number may result in all accounts being closed and bonuses being forfeited.

• Please make sure to enter your correct name, mobile number, and date of birth during registration.
• Keeping your account password confidential is entirely the user's responsibility.
• Accounts may not be shared with or used by any third party.
• Bk99com may request identity verification documents at any time.
• If you need to update any details provided during registration, please contact our support team.

3 Deposits and Payments

Deposits at bk99com can be made via bKash, Nagad, and Rocket. Your account balance is typically updated within 5 minutes of a deposit. If there is any delay, please contact our support team with a screenshot.

The minimum deposit amount is BDT 100. bk99com does not charge any additional fees on deposits. However, your mobile banking provider may apply their own service charges, for which bk99com is not responsible.

• Minimum deposit: BDT 100.
• After a deposit, your account balance is typically updated within 5 minutes.
• Always save your deposit screenshot and transaction ID for your records.
• Deposits sent from another person's mobile banking account are not accepted.
• Deposits must be made from the mobile number registered to your account.

4 Withdrawal Policy

To withdraw from bk99com, your account must be verified and the withdrawal number must match the mobile number registered to your account. This is an important security measure we use to prevent fraud.

Once all requirements are met, funds are typically sent to bKash or Nagad within 3-5 minutes. Withdrawal requests made between 12:00 AM and 6:00 AM may be processed in the morning.

• Minimum withdrawal: BDT 200.
• A maximum of 5 withdrawal requests can be made per day.
• Bonus wagering requirements must be met before a withdrawal can be processed.
• Bk99com is not responsible for recovering funds sent to an incorrect number.
• Unusual withdrawal patterns may trigger a verification process.

5 Bonuses & Promotions

Bk99com offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and validity period, which are clearly stated at the time of the offer. Please read those terms carefully before using any bonus.

The welcome bonus is available to first-time registrants only. If anyone attempts to claim the bonus by opening multiple accounts, all associated accounts will be closed and deposited funds may be forfeited.

• Withdrawals will not be processed if the wagering requirements for a bonus have not been met.
• Bonuses are generally valid for 7 days; any unused bonus will be forfeited once the period expires.
• Wagering must be completed before winnings from a bonus can be withdrawn.
• Bk99com reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, the bonus may be cancelled pending investigation.

6 Gaming Policy

All games on bk99com are powered by certified Random Number Generators (RNG). This means every game outcome is completely fair and random. No player or bk99com staff member can predict or influence results in advance.

If your internet connection drops or your device shuts down during a game, the result of that round will be determined based on data recorded server-side. In such cases, bk99com's server records are considered final.

• Using bots or automated software during gameplay is strictly prohibited.
• In the event of any dispute over a game result, server logs will be treated as the final and definitive evidence.
• If a game is cancelled due to a technical issue, the wager will be refunded.
• The rules for each game are listed separately on the respective game page.

7 Responsible Gaming

Bk99com firmly believes in responsible gaming. Treat gaming as entertainment, not a source of income. If you feel gaming is having a negative impact on your life, contact bk99com support immediately.

We offer daily and weekly deposit limits as well as a self-exclusion feature for our users. Once self-exclusion is activated, account access will be blocked for the specified period and cannot be reversed.

• This platform is strictly prohibited for anyone under the age of 18.
• Contact the support team to activate self-exclusion.
• Use the account settings to set your deposit limits.
• If you notice signs of problem gambling, take a break immediately.

8 Privacy and Data Protection

Bk99com is committed to protecting your personal information. Your name, mobile number, transaction details, and gaming history are stored securely with full encryption. Your data is never sold or transferred to any third party.

We only collect the information necessary for service improvement, fraud prevention, and legal compliance. To learn about our full privacy policy, Privacy Policy Read the page.

• Your data is encrypted with 256-bit SSL.
• Full details on cookie usage are provided in the Privacy Policy.
• You may request deletion of your data by contacting the support team.
• Information may be disclosed to authorities when required by law.

9 Prohibited Activities

The following activities are strictly prohibited on the bk99com platform. Engaging in any of them may result in permanent account closure and forfeiture of deposited funds.

• Opening or operating multiple accounts.
• Using bots, scripts, or automated software.
• Registering with a false identity or fake information.
• Attempting to access or hack another user's account.
• Abusing the bonus system or bonus scheming.
• Using the platform for money laundering or illegal transactions.
• Threatening or harassing other users.
• Attempting to exploit system vulnerabilities.

10 Account Suspension and Closure

Bk99com reserves the right to temporarily or permanently suspend any account at any time. Accounts may be closed for reasons including prohibited activities, suspected fraud, providing false information, or prolonged inactivity.

If an account is suspended, the user may appeal through the support team. If found innocent after investigation, the account will be restored. However, if fraud is confirmed, the account will remain permanently closed.

• Inactive accounts may be automatically deactivated after 12 months.
• Users may also close their account at any time.
• Users will be given the opportunity to withdraw their balance before account closure (conditions apply).

11 Changes & Amendments

Bk99com reserves the right to partially or fully update these Terms and Conditions at any time. Registered users will be notified of any significant changes. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The date of any changes will always be displayed at the top of the page.
• For major changes, at least 7 days' advance notice will be given.
• In the event of a conflict with previous terms, the latest version will prevail.

12 Contact & Support

If you have any questions about these Terms and Conditions or wish to raise a concern, please contact our support team. We are always ready to help.

Our support team is available 7 days a week, from 9:00 AM to 11:00 PM. Responses are typically provided within 2 hours.